Sears Complaint
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Sears is losing Billions of dollars
I purchased a microwave from Sears store in Fair Oaks Mall, Fairfax VA. I returned it a few weeks later and purchased a $500+ Microwave with 5 Year Warranty for a big home remodeling project. They said it would be shipped to me within 30 days. I never received the Microwave, so I went into the store week after week to get a refund. They have the misdirection down to an art. They said I would receive a refund, then said I would receive a check in the mail another month went by and nothing. So I disputed it with my Credit Card company. Sears spent a lot of time trying to prove that I have received it and that they wouldn't credit me for the Microwave that I returned. THe salesman had put in the wrong delivery address, so it was impossible that I would have received the microwave. I recently heard they lost 2 BILLION last year and will likely be liquidated. That's a sad testament to a company I shopped with for 40 YEARS. NEVER Again. Beware. They appear to be taking money from customers at all costs to keep the boat afloat for one more day.
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Company Location
Fair Oaks Mall
Fair Oaks Mall
Fairfax, Virginia 22030
Fair Oaks Mall
Fairfax, Virginia 22030
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