User comment:
Sears optical lenses are TERRIBLE! I have been to several Sears opticals and have never had a problem with the doctors. Actually I found two that far exceeded my expectations (they both happen to work in private practices also). But almost every time I order glasses from the optical, something comes back wrong. They always tell me that it's the prescription and that I need to be rechecked by the doctor. But in the end, it's NEVER the prescription that's wrong. I ended up taking the prescriptions to a private Optometrist who made me new glasses and they were perfect each time. In the end, the Sears glasses were sub-par because of incorrect base curves (I'm still not sure what that means), and wrong measurements and "heights" (don't know what this means either). I have also learned that Sears uses their own brand of lenses and ultimately the quality is just POOR. I guess you get what you pay for. The 2 for 99 and whatever else they offer just gives you cheap glasses. I think that eyes are too important to mess around with. I'll continue to see the doctors there, but I'll be taking my glasses to that private Optometrist from now on.
« Go back to the company page
Share This Comment
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
Activity
Details
[Top]