User comment:
Dear tobycoymote,
We are terribly sorry for the trouble with the purchase of your online television. We are more than happy to look into this further on your behalf to help with resolving as soon as possible. At your convenience, please send the following information – contact #, screen name (tobycoymote), phone # used at time of purchase to smadvisor@ sears hc.com and a case manager will be in touch to address. We look forward to hearing from you soon.
Thank you,
Misty H.
Social Media Moderator
Sears Social Media Support
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