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Sears Complaint - Broken dishwasher - Sears dishwasher
Sears Complaint

Sears Complaint


Broken dishwasher - Sears dishwasher

Sears delivered a defective dishwasher to my home. They were notified after the first use (no other way to tell it was defective) and they refuse to credit back my MasterCard for the full amount. So this defective unit has cost me $100 plus 20 or more hours in emails and phone calls to no avail. They have the dishwasher and they have my money. They have sent several emails saying this will be cleared up but it's a month later and they continue to refuse to do the right thing, which is to refund my credit card for the true amount I paid. They had even suggested I get it repaired instead of returning it...the dishwasher was suppose to be BRAND NEW--why would I need a repair after one use? Dealing with Sears has been a nightmare! Avoid this store at all costs and save yourself, never buy an appliance at Sears.

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