Sears Complaint

Sears Complaint

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COMPLAINT - Kenmore Washer


Three years ago I buy washer,dryer,and a refrigerator.with master protection plan.sadly I had to call repair center three times .All the times they schedule a week later for a beginning .when my washing machine needs to part ,it took 2 weeks for them to come.I am tired of waiting. finally at the last time they cancel my appointment by them self ,without my permission.I waited all day that day.Is this just me ,or are the things go like this .
I don`t know.Repairs was good though.


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Comments


saddly says: (7 years ago)
 0
Thank you for everything.I got the respond from Sears.But they definitely understand me wrong. I got a survey from Sears but they were asking me about repair men.He was polite and quick and nice man.I am sure that I did not have any problem with him.I thing they are looking for someone that they could say guilty.My problem was with the costumer service
,that they were working slow an careless.Thank you




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