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Sears Complaint - CUSTOMER SERVICE SUCKS
Sears Complaint

Sears Complaint


2626's Picture Reviewed by 2626

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CUSTOMER SERVICE SUCKS


YOUR PROPLE IN EL PASO TX SUCK THEY
CAN'T FIND A STOVE I BOUGHT ON THE OF
OCT 10' THEN THEY SAY THAT THE DAMN STOVE WAS DELIVERED ON THE 16TH WHICH
IT WAS NOT AS I WAS THERE ALL DAMN DAY7

NOW THEY DON'T HAVE AN ANSWER FROM THE

STUPID ASS EL PASO WAREHOUSE AS TO

WHERE THE STOVE IS

THE NO BALLS STORE MANAGER IS NOT IN THE OFFICE TO TAKE THE COMPLAINT 915

781-0180 OR 915 525 1182 IF ANY ONE HAS THE BALLS TO CALL ME

WHICH NORMALLY I'D DEAL WITH THE SALESMEN BUT HE CAN'T GET ANY ANSWER
EITHER

YOUR COMPANY REALLY SUCKS


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Comments


SearsCares says: (8 years ago)
 0
Dear 2626,

My name is Scott and I'm with the Sears Social Media Support Team. I found your post here and wanted to reach out to help. I'm terribly sorry for the delay and mix up surrounding the delivery of your new range. I know it's beyond frustrating to make a major purchase like that and then have a big obstacle like this cause trouble. Sears has always prided itself on the highest levels of customer service and satisfaction; we've clearly let you down and failed to communicate with you. We'd like to help. At your convenience please contact my office via email at smsupport@searshc.com so that we can assist with resolving this issue. Please provide us a contact number and the phone number the range was purchased under and we will call you at your convenience. In addition, include your screen name (2626) in the email so we can reference to your case.

Thank you,

Scott J.
Social Media Support Team






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