Sears Complaint

Sears Complaint


Cancelled Orders w No notification - dishwasher kenmore

Belle was nice but she told me her name 8 times and interupted me. she was my 2nd call w Sears today as I spoke w Marlo in The phillipines and he was absolutely no helped and claimed to be a manager. i ordered a dishwasher twice online and I was never notified,. They could not answer why. They could not find my order. No offer in helping. Order #992298362 is processing, placed on Thu, Nov 03, 2016 and Nov 15 Order #993381272 is processing, placed on Tue, Nov 15, 2016. Never notified. Offered no compensation for y time of reordering. No explanation and blew me off when I asked to speak to a higher up manager. When I last ordered online I ordered Patio furniture instead I received a grill. I had to return, and reorder and spent hours on the phone. Sears needs to bring their business back to the US and customer service needs improved. i will no longer shop with them. I shopped for their name and guarentee knowing they were not the least expensive. No more.

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