Sears Complaint

Sears Complaint


Craftman boot falling apart - Craftman MAX steel toe boots 100 dollars

Purchased a pair of Craftman steeltoe boots on Oct. 03 2016 and they are now on Nov.26 2016 falling apart at some of it's stitches. Tried to return them to the store and couldn't because Sears have a 30 day return policy which is written as most items and not all items.Store manager had me call customer service, they had me call the boot manufacturer and all said they wouldnot give me a refund or replacement. One other thing is I could have brought a warranty if I only knew that I could. I was not offered one and I made all the people that I mentioned above know this. Not the Sears I dealt with for 35 years. No more Sears for me and mind.

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