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Sears Complaint - Faulty Vegetable and Meat - Kenmore Refrigerator - Model 596.69932010
Sears Complaint

Sears Complaint

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Faulty Vegetable and Meat - Kenmore Refrigerator - Model 596.69932010


I purchased a Kenmore Refrigerator about 1 year ago and have replaced the Meat and Vegetable storage unit centre support bracket twice as it has broken in the same place on the bracket on two occasions. I decided that replacing the bracket again would not be wise as the bracket is just going break again.

This due to no supports under the main support. The centre support can not support any medium weight applied to it. Instead of re purchasing a new bracket every time it breaks I decided to make supports, as shown in the attached photo that now support the main centre support. In my opinion this bracket should have some type of support. I am wondering why Sears would not test this in real life situations, because if they did they would realize that if the storage unit is filled with vegetables or meats the bracket is not string enough to support the weight. I f the a full storage unit is left open and the fridge door closes on it the storage unit does not slide back some of the times, which puts stress on the bracket. If you do that too many times and you take into count the weight that is in the storage units, the combination of the two weakens the bracket and it breaks at the front-end of the bracket.

I would like to know where Sears stands on this matter.

Model # 596.69932010 Serial # K03021593


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