Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Sears Complaint - Kenmore broken Freezer
Sears Complaint

Sears Complaint


Kenmore broken Freezer

Here is the response I got from Sears ...This is Sad...Nothing more to say.

Good Morning Dan,

Thank you for contacting sears.com. We owe you an apology for any inconvenience you encountered with repair charges. We know that your time is valuable and we appreciate the fact you took the time to give us feedback on our performance.

Regretfully, we are unable to provide you with the information that you are seeking here. I recommend contacting the manufacturer and one of their associates will assist you further.

Your business is important to us, if you would like to place an order with us. Please reply to this email with your new order confirmation number, and we will gladly process a credit of 5% on the merchandise price.

Stafford P.(pnaik1)
Sears Customer Care

Original Message Follows:
Name: Dan Rusch | Address: n5811 County Road P | City: Mayville | State: WI | Zip: 53050 | Country: usa | Day Phone: 920-387-4656 | Evening Phone: 920-387-4656 | Email: drusch@nconnect.net | Comments: What is happening to Sears/Kenmore?? I have had Kenmore all my life, use to be quality. I bought a 5.1 cu ft freezer March of 2011...It stopped working. I called service...charge $75 for call plus parts and labor...Really???? I paid $170 for what I thought was a quality product...now I may have to pay more then the original price to get it fixed. Are you kidding me!!!! Kenmore = Junk. This is a sad thing for me!!!!! I am 54 years old and I thought I would never utter the words Kenmore = Junk. That is just to bad!!!!!!!

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Sears
SUBMIT a ticket
for Sears
WATCH videos
for Sears
More Sears Reviews and Complaints MORE reviews and complaints
for Sears


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Sears reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team