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Sears Complaint - Mattress - Sealy Mattress
Sears Complaint

Sears Complaint

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Mattress - Sealy Mattress


We purchased a Sealy Posturepedic, Pasadena, King Size mattress in the Square One Mall in Saugus, MA Only 12 days later the mattress was sagging terribly and causing discomfort. This is the reason we replaced our old mattress. When I contacted the store to remedy the situation I was told that I would have to pay a 15% restocking fee and $70.00 pick up fee. The manager was adversarial and did not care to help a loyal Sears customer.

After this happened I went online and saw numerous complaints by others with similar issues. I would like to rectify this problem immediately as I must purchase another mattress immediately.


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