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Sears Complaint - My order delivery - Nordictrack T-6.7i Treadmill
Sears Complaint

Sears Complaint


My order delivery - Nordictrack T-6.7i Treadmill

I ordered a treadmill on January 4, 2017 and the delivery company that Sears use cannot seem to get the order to me. Once I received the 2 hour delivery time I did not confirm the time I called the online delivery place and asked for any time after 4:30 p.m. The next morning the delivery company calls with the same old delivery time so we had to reschedule because the manager at (706)-447-4950 stated that his guys will be back in by 2p.m and they will be closing the warehouse at 12p.m. I wasn't allowed to come pick up the item. So I reschedule the delivery for January 18, 2017 with a time of 4:40p.m - 6:45 p.m. I received a call from an unknown number at 4:29 p.m (which I do all the time) but no one left a message. I then called the number (706)- 550-4910 back several times but the voice mail is not set up I then received a call at 4:49 p.m from the online delivery but they hung up before I answer but I called right back. The person I spoke with did not know why I had a call because they show I have a delivery that should reach me about 1645 hours. So I sit at the front of the house waiting on the delivery. My husband and kids was in and out of the house since we arrived home at 4:20 p.m. but still no delivery at 5:30. I walked outside and sweep off the walk way waiting on the person at this time it's 6:30p.m. I then called Sears delivery and they stated the person said he came to the house but no one was home. I told Sears%u2019s delivery that person was telling a lie because I got off from work early to be home when he came and no one been here. My problem with this none business like delivery company is the person lied and the description of my house it what they pulled up online when you put my address in; the reason I know this I asked what type of cars was in the yard and the person said what he saw on the online view of my house (lie). I had to pay over $700 for this item, I had to be dock for 1 hour 30 minutes on 1/18/17 for leaving work early to meet the delivery guy who told a lie that he came to the house, and now I have to be out of an entire day because I have to be home on January 20, 2017 from 8-11. This is an entire day pay plus the 1 hour 30 minutes that will be take out of my pay check because of an incompetency Augusta, Ga. delivery service.

Thanks Williams

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