Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Sears Complaint - Return policy - Wayborn Furniture
Sears Complaint

Sears Complaint

ADVERTISEMENT

Return policy - Wayborn Furniture


Think twice about Sears . Ordered from Sears which when returned product to store, we were told it was a third party vendor. Called third party vendor, and wouldn't take it back. They said it was recieved 8-29-12 and we called Unbeatable.com (Sears third party vendor) on 9/24/12 and they said it was passed 30 days. The person talked to was Glen and they just kept saying it was past the time when pointed out it wasn't past 30 days. I'm stuck with the product after calling Sears customer service and talking to the case supervisor, Maria. Sears are changing by using third party vendors.....becareful ordering from Sears for the holidays. I've made a formal complaint with the Attorney General.
olson.cathy@mchsi.com


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Sears
SUBMIT a ticket
for Sears
WATCH videos
for Sears
More Sears Reviews and Complaints MORE reviews and complaints
for Sears

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


SearsCares says: (6 years ago)
 0
Hello Wheels1960—
I completely understand your frustration not being able to return your item to our third party vendor and to your local Sears location. I'm not sure how to adequately convey sincerity to you but you should know that we are here to help with this and any other Sears related issue you may be having or have had. My name is Robert and We’re part of the Social Media Support Escalations team at Sears and we would like to help. At your convenience, please contact our office via email at smadvisor@searshc.com so you don’t have to continue to be frustrated by this (so we can help). In the email, please provide a contact phone number and we will call you directly. Also, in your email, please provide the screen name (Wheels1960) you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.

Thank you,
Robert B.
Social Media Moderator
Sears Social Media Support






login with Facebook and share your reviews

More Sears reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team