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Sears Complaint - SEARS AUTO CENTER-BOISE IDAHO - Sears Auto Center
Sears Complaint

Sears Complaint

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SEARS AUTO CENTER-BOISE IDAHO - Sears Auto Center


I WENT TO SEARS FOR AN OIL CHANGE- AS SUGGESTED- OTHER WORK WAS PERFORMED AND MY AC WAS BROKE- WITH A WRITTEN STATEMENT FROM THE MANAGER THAT THEY WERE AT FAULT- THEY MANAGED TO ASK ME AND THREE YOUND CHILDREN TO STAY IN THE CAR WHILE THEY WOULD TROUBLESHOOT WHAT THEY DID- AS IT WAS PROBABLY A QUICK FIX-THE HEATER WAS BLOWING HOT AIR AND COUDN'T BE TURNED OFF AND IT WAS OVER 100 DEGREE OUT- THEY ALL "FORGOT" ABOUT TROUBLING SHOOTING AND LEFT US LIKE THIS FOR OVER THIRTY MINUTES. WHEN I GOT OUT OF THE CAR TO INQUIRE THE MANAGER WAS WORKING INSIDE AND SUGGESTED HE WOULD GET TO TROUBLESHOOTING SOON. STILL 15 MINUTES PASS BEFORE I REMOVED ALL KIDS FROM THE CAR- LONG STORY THEY NEVER CAME- FINALLY NEAR CLOSING ONE GUY STARTED TROUBLE SHOOTING WHILE THEY LOOKED AT GETTING ME A RENTAL AS THEIR STORE WAS CLOSING. THEY HAD TO CLOSE AND TOLD ME TO DRIVE THE CAR TO A RENTAL PLACE AT THE AIRPORT UNDER THESE CONDITIONS - LEAVE THE KEYS AND MY CAR THEIR AND GET A RENTAL PAID FOR BY THEM WITH A CLAIM NUMBER-THEY PROVIDED. WHEN I ARRIVED- AVIS SAID THEY COULD NOT KEEP MY CAR AND DID NOT WORK WITH SEARS LIKE THIS AND OF COURSE SEARS IS CLOSED. MY RENTAL HAS NOT BEEN PAID FOR TO DATE. AND THE LIES CONTINUE!!


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