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Sears Complaint - Sears Kenmore Washing Machine - KENMORE WASHING MACHINE
Sears Complaint

Sears Complaint

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Sears Kenmore Washing Machine - KENMORE WASHING MACHINE


I have owned my Kenmore Washing Machine less than 5 years. In that time, I have had to have Sears come in 3 separate times to repair the machine for the SAME thing (doesn't spin).The usage is very low so I'm not overworking it by any means. The first time was within the first year. It looks like Sears makes low-quality appliances, sell a LOT at a cheaper price, then screw people with the service price, which is high if you haven't experienced it. I have told everyone I know to never let me buy another Sears appliance.


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Comments


SearsCares says: (6 years ago)
 0
kkjome,
I’m sorry for any distress and inconvenience you have encountered with your washing machine and our repair service. My name is Christine R. and I’m with the Sears Cares Social Media Support team and we would like to help. We would like the opportunity to have one of our dedicated case managers contact you in order to ensure a proper resolution to your issue and end to your frustration. Please send the following information-contact#, screen name (kkjome) and the phone # used at time of purchase to smadvisor@searshc.com.

Thank you,

Christine R.
Social Media Moderator
Sears Social Media Support






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