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Sears Complaint - Tv arrived With a Cracked Screen
Sears Complaint

Sears Complaint

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Tv arrived With a Cracked Screen


After waiting over 2 weeks for the tv to arrive ,it arrived with a cracked screen..This was suppose to be for my wife for her birthday this May 7th.I purchased it online from Sears on April 15th,told it was shipped and arrival would be April 21st.Never heard a word about its delay ..called them and customer service said it hadn't been shipped and that Sears hadn't paid the Vendor so it was delayed...assured it would arrive this week. We waited .arrived today and it has a huge cracked screen and scuff marks on the back .the outer screen wasn't even flush to the tv itself.I will never purchase anything from Sears again.Looked up there trucking service and they were thrown off the Better Business Bureau for multiple complaints


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