Sears Complaint

Sears Complaint

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Warranty is a waste of your money... - Kenmore Side by Side Refrigerator


They don't show up on time, and it takes multiple visits (after waiting 10-14 days) to get an item repaired, assuming its ever repaired. This used to be a quality company with good service. THAT IS SIMPLY NO LONGER TRUE-SHOP ELSEWHERE!!!


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Comments


SearsCares says: (3 years ago)
 0
suesanders,
We’re sorry our repair service did not meet expectations with regards to your refrigerator. My name is David with our Sears Social Media Support team. If you would like, we would be happy to have a case manager contact you directly to discuss your situation and assist in addressing your concerns. If you would like to discuss this situation further, please send the following information – contact #, screen name (suesanders), phone # used at time of purchase to smadvisor@searshc.com. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.
David W.
Social Media Moderator
Sears Social Media Support






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