Sears Complaint

Sears Complaint


luiz's Picture Reviewed by luiz

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i had to call sick at work to...


i had to call sick at work to wait for workers from sears come to my house for fix my exercise bike and they never show up and when i made the request i made sure that they had all my info correct..inset that they never fix my address and never show up in my house so i lost a day of work


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Comments


SearsCares says: (4 years ago)
 0
To Luiz
My name is Brian and I am part of the Sears Cares Escalations team. I am very sorry to hear about the issues with the service call at your home. We would like to look into what happened and if the service still needs to be done, we will be happy to make sure that happens. At your convenience, please contact my office via email at searscares@searshc.com so we can help. In the email, please provide a contact phone number and the phone number the item to be serviced was purchased under (if different than the contact phone number) and we will call you directly. Also, please provide the screen name (Luiz) used to post here for reference to your issue, and we do look forward to talking to you soon.

Thank you,
Brian J.
Senior Case Manager
Sears Cares






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