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Sears Complaint - sears warranties NO GOOD - Freezer
Sears Complaint

Sears Complaint

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sears warranties NO GOOD - Freezer


Sears has the worst repair service of any company I know. Mainly problems with their own products. Hours on the phone, repairs that do not work and lemon guarantee that means nothing. Ovens, cooktops, freezers and riding lawnmowers that are made by Sears will never be purchased by me ever again. Nor will any other Sears products.


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Comments


SearsCares says: (8 years ago)
 0
To Pineapple,
I found this post and I wanted to reach out to you to see how my team can be of assistance to you. It sounds like you are having issues with service on an appliance. We would like to help get any issues you may have resolved to your satisfaction. We do not like to see our customers frustrated when we can assist them. Unfortunately we don’t manufacture any products, we are only the seller and the contracted servicer for those items on behalf of the manufacturers, but we do want to make sure you are provided that service. My name is Brian and I’m part of the Sears Cares Escalations team. At your convenience, please contact my office via email at searscares@searshc.com so we can help. In the email, please provide a contact phone number and the phone number the sewing machine was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide the screen name (Pineapple) you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.

Thank you,
Brian J.
Senior Case Manager
Sears Cares





SearsCares says: (8 years ago)
 0
To Pineapple,
I found this post and I wanted to reach out to you to see how my team can be of assistance to you. It sounds like you are having issues with service on an appliance. We would like to help get any issues you may have resolved to your satisfaction. We do not like to see our customers frustrated when we can assist them. Unfortunately we don’t manufacture any products, we are only the seller and the contracted servicer for those items on behalf of the manufacturers, but we do want to make sure you are provided that service. My name is Brian and I’m part of the Sears Cares Escalations team. At your convenience, please contact my office via email at searscares@searshc.com so we can help. In the email, please provide a contact phone number and the phone number the sewing machine was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide the screen name (Pineapple) you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.

Thank you,
Brian J.
Senior Case Manager
Sears Cares






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