Sears Complaint
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stove repair
I reccomended a Kenmore stove three years ago to a friend. Yesterday a Sears repair person came because the stove did not work. On a Sears Home Service #0007435 they want $378.56 to fix a $600.00 stove. I have all Sears Appliances and have recommended Sears to many people. If Sears does not stand behind their produces better than this I will not purchase another Sears product. The reason I am writing this is twofold 1. I reccomded this product and 2. My friend does not have a computer.I understand the stove is three years old but if this one part is $378.56 how much did the rest of the stove cost to build?The stove is a Kenmore model #79090102200
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I'm Gerald F. with Sears Cares and I'm sorry to hear about your friend's experience with their Range. If you would provide me with contact information and send an e-mail to SMSupport@Searshc.com, we will reach out and assist with this situation. I look forward to hearing back from you. Remember, Sears Cares, we really do!
Thanks Sincerely,
Gerald F.
Sears Cares Team