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Sears Support Ticket - Broken Refrigerator

Sears Support Ticket

Broken Refrigerator - KENMORE Fridge

Created By: sandysoren's Picture sandysoren Last Reply: 's Picture
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: Home Services Support Replies: 1
Product: KENMORE Fridge

11 days to wait for service for a broken refrigerator is out of the question. I have an 80 yr old mother who requires dairy to take her medication and I have no refrigerator to keep food for her. Sears customer service cannot help me with the issue. As a customer of sears for 40 yrs who always purchases the master protection plan and paid top dollar for now has to wait 11 days for a service tech. A vaccumm or a dishwasher maybe 11 days but a refrigerator, NEVER.


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