Sears Support Ticket

Kenmore Elite Dishwasher Touchpad button covers

Created By: LisaG's Picture LisaG Last Reply: LisaG's Picture LisaG
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: Home Services Support Replies: 0

The plastic covers on the touchpad for model 665.13124K01 (white) have cracked and come off on most of the buttons only after 2 years of use. The touchpad itself still works just fine, the covers of the buttons have come off. I only use the dishwasher maybe 2 times per week, if that. I see where others have complained about this since you don't seem to have replacement parts only for the button covers and want buyers to purchase a whole new touchpad unit (at a cost of $125!!). This is outrageous. I have never seen a Kenmore appliance fall apart so quickly, and it is only the button covers. Come on guys!!! Do the right thing...make replacements available...FREE of charge.


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