Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Sears Support Ticket - all - Pergola not delivered-want to cancel the order

Sears Support Ticket - all

Pergola not delivered-want to cancel the order

Created By: pricebas's Picture pricebas Last Reply: pricebas's Picture pricebas
Priority Level: [Emergency] Status: [Open]
Created: 3 months ago Last Updated: 3 months ago
Department: Home Services Support Replies: 0

I can't explain the frustration I feel and how angry I feel with Sears and Kmart. On April 9th I did an online purchase, it was a pergola for my garden of about $400. It was supposed to be delivered on April 20th but it never arrived, however I received an e-mail saying that the delivery was done and then a phone call to rate the delivery service. I called and had to explain the problem to at least 5 different people and had to call to three different numbers to finally reschedule the delivery. One day before, they changed the delivery date again, so we decided to cancel the order. They said they were going to call within 24 hours and never happened. I called again, spoke with 4 different people (between Sears and Kmart delivery departments) and finally someone said again: I'm sending a e-mail and you will be contacted within the next 24 hours. Again, it did not happen. I call again today and waited 1 hour on the phone to have someone telling me that he could not help me and I should call another number! I don't know what to do to get my money back!!!


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Sears Reviews and Complaints More Sears reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Sears reviews and tickets

Similar reviews and tickets


[Top]
User:   Password:   Remember     Forgot?

Customers Review.    Businesses Reply.    Everybody Wins.

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team