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Sears Support Ticket - San Antonio - Refund

Sears Support Ticket - San Antonio

Refund - Craftsman push mower

Created By: Candin's Picture Candin Last Reply: Candin's Picture Candin
Priority Level: [Medium] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: Home Services Support Replies: 0
Product: Craftsman push mower

I ordered a part from Sears today and when I received the invoice, it had not only the wrong parts but the wrong address. I called Sears and they said they could not refund my credit card until the package was mailed back. I asked them how I can return a package that was being mailed to the wrong address? Why am I responsible for their mistake and a package that will never be delivered to me?

Please someone contact me for this ridiculous policy.

Wayne


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