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Sears Support Ticket - all - broken washer

Sears Support Ticket - all

broken washer

Created By: wildandwooly's Picture wildandwooly Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 10 months ago
Department: Home Services Support Replies: 1

Kenmore washer model #41741122310:
15 months after purchase, the tub shell and drum need to be replaced (3 months after initial warranty):
Washer smoked when used.Now the electrical is off and the machine does not work at all.
repairs cost $400 more than the original purchase price.
My complaint: the product was defective.
Yes, I did not have an "extended warranty" - why is the product so poor that I have to cover for the company's
negligence?


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