Sears Support Ticket - all

broken washer

Created By:	wildandwooly	Last Reply:
Priority Level:	[High]	Status:	[Open]
Created:	2 years ago	Last Updated:	7 months ago
Department:	Home Services Support	Replies:	1

Kenmore washer model #41741122310:
15 months after purchase, the tub shell and drum need to be replaced (3 months after initial warranty):
Washer smoked when used.Now the electrical is off and the machine does not work at all.
repairs cost $400 more than the original purchase price.
My complaint: the product was defective.
Yes, I did not have an "extended warranty" - why is the product so poor that I have to cover for the company's
negligence?

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