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Sears Support Ticket - Waldorf, Maryland - heat pump no working

Sears Support Ticket - Waldorf, Maryland

heat pump no working - air/heatpump /heater

Created By: wetherald4's Picture wetherald4 Last Reply: SearsCares's Picture SearsCares
Priority Level: [Emergency] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: Home Services Support Replies: 1
Product: air/heatpump /heater

someone came 3 weeks ago said the IFM was going out should have changed then but didnt...not working again no heat...called yesterday no one coming till tues...waited patiently last time but this time my husband is having surgery tues so cant be here and no one else can...need it fixed now cant bring him home thurs to a freezing house with no heat...i have a contract on this heat pump.


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SearsCares says: (6 years ago)
 0
wetherald4,

Hi, my name is Brian with the Sears Cares Social Media Support team. I'm sorry to hear of the troubles you are having with your heat pump and I see that you have posted your contact information publicly. I will have this information forwarded to one of our dedicated case managers who will reach out to assist you as soon as possible. Again, I apologize for any inconvenience and we look forward to speaking with you soon.

Thank you,

Brian H.
Social Media Moderator
Sears Social Media Support




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