Sears Complaint

Reviewed by Rosetta

All Sears Reviews

A hunk of junk

March 2014 I purchased a stove, refrigerator and an over the range microwave (model #790.80353310). Before a year, each of these appliances had to be repaired to some extent. On the day the microwave was installed, it did not worked. In order to get it repaired or replaced I had to contact my salesperson. It was a long drawn out drama to have this serviced and the technician then replaced it. It worked for 7 months, then had to be serviced, now another 7 months later, it's broken again, the same problem, it will not cook. Are they designed to last for only 7 months? They should last at least a year or two. Each time I brought out my old 12 year old ($55) Emerson microwave and used it, also I'm still using it. I was politely offered to pay they said $249.00 to service this hunk of junk or I can have an option to pay $60 and $39.99 each month for a service agreement for all Kenmore products. What a rip off. I will never ever buy another Kenmore appliance again. I will tell everyone that I know about this horrible experience as of now, I would never shop at sears again.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to Sears

SUBMIT a ticket
for Sears

WATCH videos
for Sears

MORE reviews and complaints
for Sears

BUSINESSES REPLY HERE

GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More Sears reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"MeasuredUp was great for me because it allowed me to make my opinion known to others and not allow the company that took advantage of me to get away with it." Lisa D.

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: Rosetta
Company: Sears
Date Added: 9 years ago

[Top]

Sears Complaint