Sears Complaint

Reviewed by abasile

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Delivery Dept is a Disaster

The 6 ranges arrived yesterday but were the wrong make/model, size, and color. Have you seen a bigger screw up? Wow!! OK they could've send me microwaves instead.

Since this morning I've been trying to reschedule delivery for less then 2 weeks. No luck!!!
Dealing w/ overseas is frustrating as hell!! They're not bright, can't connect w/ any of the US depts. including warehouse; not to mention bad connections and dialects. Twice they're reassured me that a manager would call me back and NOTHING....

That should be their slogan... as that's what I (and assuming most people) will be buying from them. Forget downhill, this organization is in free fall.

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Review Rating: 1 out of 5
Reviewed By: abasile
Company: Sears
Date Added: 9 years ago

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Sears Complaint