Sears Complaint

Sears Complaint


1tedebear's Picture Reviewed by 1tedebear

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Return of product 4 days later after purchase....denied - rotating tree stand


I had written a complaint on another Sears sight 1/17/17, but never heard back. I had purchased 2 revolving Christmas tree stands on Friday 1/17/17. I asked the cashier if I needed to return anything how ling did I have. She told me I had 30 days. The 1 tree stand did not work for my daughter, so I brought it back 4 days later to return. The same cashier I purchased it from said they were not taking Christmas returns back. I reminded her I purchased it from her & she told me I had 30 days. She called on the phone to someone & told me again.NO. Needless to say I am very unhappy!!!! My receipt said 30 days as well as the cashier. Now I am stuck with a tree stand that doesn't work....I paid $7.99, at the Tri Cty Store 01280 Salescheck 012800095949
Thank you for your time & I hope to hear from you soon.


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